Welcome to THE MIX!  Our classes are accessible for all fitness and experience levels. We offer specialty classes and workshops throughout the year, so make sure to keep an eye on our Newsletters. Consistency is the key, and whatever combination of MIX classes you choose, we encourage you to come at least 3 times per week to maximize the benefits you’ll experience. You’ve got this!

To book a class, create an account and purchase from the 'BUY’ page. 

There are 2 ways to purchase classes: class packs and memberships 

Class Packs:

Class packs have an expiration period based on number of classes bought and time begins on purchase. Unlimited monthly packs start form the first class taken and are valid for 30 days. Sometimes we all need that extra motivation.

Memberships 

If you are ready to make a bigger commitment then memberships are for you. 

1. What is the minimum length of a membership? 

The minimum length of all memberships is three months.

2. How am I billed?

Payment is taken monthly to the credit card saved to your account. You will need to have a card on your account to enable payment to be taken. Please make sure this is up to date.

3. What is the membership cancellation policy? 

By purchasing a membership you will be committed to a three month minimum term.  After your third payment, you can cancel your membership at any time by signing into your account and cancelling from your ‘MY ACCOUNT’ page. The cancellation will take effect from the next billing date. Please be aware that once the payment has been made we cannot issue a refund.

4. How long are my membership classes valid? 

All membership classes are valid for the monthy billing period and cannot be rolled over to future billing periods. Additionally, no membership classes can be transferred between client accounts. 

5. Can I freeze my membership? 

You are able to freeze your membership for one month, in line with your billing period. There is a limit of up to two freezes per rolling 12 month period. In order to freeze your membership, you must contact the studio at least 48 hours before your next billing date.

If you freeze your membership, you will not be billed for that month and will not have credits dropped into your account. You can still take classes by purchasing discounted top-up credits. Membership top-up credits are exclusive to members and will expire within two months from purchase.

Freezing a membership during the Minimum Term will result in extension of the Minimum Term by the number of months frozen.

6. What if I am running low on my membership classes? 

If you’re running low on classes and still want to take classes within the current billing month, you can purchase an exclusive 'member only' discounted top-up class for CHF29.00. Top up classes expire one months after the date of purchase and you are able to purchase up to 2 classes per billing cycle.

• THE MIX will open 30 minutes before the class start time.

• We recommend if possible, we ask you to arrive at the studio ready for class, to minimize locker room traffic.

• Barre and Rave – you will not be able to enter class 10 minutes after the start time. 

• Ride – you will not be able to enter the class once class starts